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Privacy policy

Online store privacy policy
RADOMSKA CRAFT COFFEE

We have created this privacy policy for visitors to the https://kraftowakawa.com.pl (hereinafter referred to as the "Website"), i.e. the online store RADOMSKA KRAFTOWA KAWA (hereinafter "Shop").

The administrator of your personal data in connection with the use of the Store is: LIK sp. z o. o. with its registered office at: ul. Słowackiego 91, 26-600 Radom, entered into the register of entrepreneurs of the National Court Register under KRS number: 0000934215, NIP: 9482630631.

In all matters related to the processing of personal data, you can contact us at the following e-mail address: kraftowakawa@gmail.com. It is also possible to contact us in writing at the registered office address given above.

For your convenience, we have divided this document into two parts:

  1. Cookies and other technologies
  2. Other purposes of processing personal data of Store users

If you are short on time, click on the link for the part that interests you the most. If you have a moment, we encourage you to read the entire text.

I. COOKIES AND OTHER TECHNOLOGIES

We use cookies and other similar mechanisms to understand how users use our Website and for marketing purposes, including to display advertising to them elsewhere in the Internet.

# What are cookies?

A cookie is a small text file saved by a website on your computer, phone or other device on which you are viewing the website. The cookie contains data about your use of this website.

Some cookies are necessary for the operation of our Store, they cannot be disabled.
In in other cases, when you first enter our Website, we ask you to consent to the installation of cookies. We do not use advertising or analytical cookies (or any other non-essential cookies) without your consent.

# What cookies do we use?

  1. Necessary cookies
    • These cookies are used to ensure that the website functions properly. You cannot disable them, because if you disable them, our website simply will not work properly.
    • In this respect, we use a tool that stores your privacy settings. Shows your consent or lack thereof to the use of particular types of cookies on our website.
    • Other necessary cookies on our Website are used for its proper functioning and management, including: to make changes to the website and to run tracking tools that you consent to.
  2. Functional cookies
    • Some cookies on our website are used to run an additional tool on the Store's website, such as e.g. chat, a module for adding product reviews and/or stars, the ability to recommend product to a friend, the ability to show you products recently viewed in our Store, etc.
    • The list of functional tools we use on the Website, along with an explanation of what they are used for, can be found in the cookie consent management panel, a link to which can be found in the footer of our Website.
  3. Social media plugins and links
    • On our Website we have placed We have provided links to our social media profiles: Facebook / Instagram. If you visit our profile on a given website, the owner of that website will receive - as in the case of users moving from any other website to another website - information that you have reached these websites from our Store.
    • Details regarding data processing by these social networking sites can be found on the websites of the providers of these sites:
  4. Movies
    • Some videos on the Website are embedded using plug-ins from the Instagram plug-in service (owned by Meta Platforms). When you play such a video on our Website, Instagram receives information about it from your browser, even if you do not have a profile on Instagram or you are not currently logged in. If you have previously logged in to the above-mentioned website, the service provider will be able to directly assign the video playback to your profile.
    • If you would like to prevent Instagram from collecting information about your activity on our Site, you can:
      • do not play the video (Granting consent to play the video will be treated as consent also applicable to other videos on our Website - until you cancel it, i.e. you do not change your choices regarding cookies),
      • do not consent to cookies from this website on our Website,
      • or you can log out of this website.
    • More information about data processing by Instagram can be found here.

# Legal issues regarding cookies

The legal basis for the Store's use of essential cookies (indicated above in the "What cookies do we use?" section) is our legitimate interest, i.e. the right to run a Website supporting our business, and the need to maintain its security.
The legal basis for our use of other cookies is your consent.

Due to our processing of your personal data using cookies, you have the rights described in writing at any time below.

Our use of cookies, in particular for advertising purposes, may involve the so-called profiling. This means that we or marketing companies whose services we use may create a user profile based on the collected information (e.g. e-mail address, order history, type of device, technology used, frequency of visits) and based on this, formulate purchase forecasts for future. This allows us to make decisions about what content (including advertising) to display on our and other websites.

# How long do cookies stay on the user's device?

Depends on whether they are "persistent" or "session" files. Session cookies, i.e. information necessary for the browser's functionalities to work properly, expire after the end of the user session, i.e. each time you close our Website. Persistent cookies that make using the website easier (e.g. remember the selected resolution, content layout, user preferences, recently viewed products) will be stored by the browser for longer and will remain there until the expiry date, unless you delete them earlier using settings in the browser menu.

Third party cookies (i.e. analytical, advertising and social media cookies) are subject to their own privacy policies, to which we provide links in this policy.

II. Other purposes of processing personal data of Store users

# What data do we process and for what purposes?

In addition to the cookies described above, we process the following your data for the following purposes related to the operation of the Store:

Purpose of processing Type of data processed Legal basis for processing
Order processing in the Store, handling customer accounts in the Store Customer identification and contact details (e-mail address and other data necessary to complete the order).

Details and history of the order.		 Agreement concluded with you as a customer of the Store - art. 6 section 1 letter b) GDPR
Contact you, handling inquiries Identification data and other information that you provide to us in the contact form or other correspondence.

Correspondence history.		 Our legitimate interest in ensuring communication with persons who send us inquiries/correspondence - Art. 6 section 1 letter f) GDPR
Complaint handling and other after-sales service (e.g. in the event of withdrawal from the contract) Customer identification and contact information. Details and order execution history. Correspondence history. Our legitimate interest in handling complaints and implementing the contract withdrawal procedure - Art. 6 section 1 letter f) GDPR
Collecting opinions and comments about products Content of the opinion/comment.

Identification of the person submitting/publishing opinion/comment.		 Your consent, expressed by the act of sending and/or publishing an opinion and/or comment - Art. 6 section 1 letter a) GDPR
Archive All data listed in this table, received from customers and users of the Store for various purposes Our legitimate interest in securing data for the purposes of establishing, defending or pursuing claims and for the purpose of demonstrating compliance with the obligations arising from the GDPR - Art. 6 section 1 letter f) GDPR
Accounting, tax purposes Customer identification and contact details.
Invoice details.		 Implementation of tax obligations arising from legal provisions - art. 6 section 1 letter c) GDPR
Sales analysis and statistics in the Store Store sales statistics and user behavior (traffic) on the Website Our legitimate interest in conducting business analyzes in order to optimize our operations. In terms of traffic statistics on the Website - legitimate interest resulting from your consent to cookies - Art. 6 section 1 letter f) GDPR
Marketing purposes Data about the history of browsing the content of the Store, purchase history, demographic characteristics (age, gender, etc.) and other features characterizing target groups (customer segments) Our legitimate interest in marketing our own products and services, however, marketing activities related to the use of cookies and/or marketing communications addressed directly to you require your prior consent - art. 6 section 1 letter f) GDPR

Providing the above data is not obligatory, but it is necessary to process your order, issue an invoice, notify you about the status of the order, respond to your inquiry or complaint etc.

# How long do we process data?

We process your data related to placing an order in the Store for as long as it is necessary to complete the order, and as that according to accounting and tax regulations.

In addition, we will process data for the time necessary to achieve the purposes listed above in the table (i.e. until our legal interest enabling us to process ceases or until you notify objection to processing, or until you withdraw your marketing consent - if you have given us such consent). Further processing will only be possible if we, as the administrator, have such a legal obligation (in particular for tax purposes) and possibly for archival purposes to protect against possible claims (until such claims expire).

# Who do we share your data with?

In our business, we use the services of other cooperating companies, therefore your data may be entrusted by us to: a company providing us with software for running the Store, an accounting company, the hosting provider of our Website, hosting our e-mail, other companies whose services and marketing tools we use. Your data is also transferred to courier companies and possibly payment intermediaries in order to process your order, and these companies are separate personal data administrators.

For the purposes of marketing activities described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). Therefore, personal data may be transferred to third countries that are not members of the European Union. An appropriate level of protection for your data is ensured by the Data Privacy Framework, which you can read more about here.

# Your rights in connection with data processing

We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights. You can exercise your rights at no cost by sending us an email or otherwise contacting us.

Remember that in connection with the processing of your data, you have the right to:

  • request from us access to the data we hold about you;
  • correct your data;
  • deletion of your data if it is no longer necessary for the purposes for which it was processed or we do not have any other legal basis for processing it;
  • withdraw consent to the processing of your personal data, if you have expressed it;
  • object to the processing of your data if we process it on the basis of legitimate interest;
  • restrictions on data processing;
  • file a complaint to the President of the Personal Data Protection Office if you believe that your data is being processed by us illegally.

APPENDIX NO. 1 TO THE STORE'S PRIVACY POLICYRADOMSKA KRAFTOWA KAWA
- LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES

  1. ANALYTICAL COOKIES:
    1. Cookies of our Store's software provider
      • The supplier of the software through which our Store operates - i.e. the owner of the shoper.pl platform - places cookies on our Website in order to collect aggregate information on how customers use online stores (opened subpages and time spent on them, displayed products, clicks on the Store's website, analytical information on purchases, e.g. conversion rates).
      • These data are used to create collective reports for e-shop owners, containing general (without personal data) information, including: about what products interest customers of a given store, during what period of the year there is increased traffic or sales in stores, etc. Thanks to this, sellers (including us) can improve their stores and optimize sales processes.
      • You can read full information on this topic at Cookie policy for people visiting Shoper stores.
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